ANZAC Day 2009, ANZAC Day tours, Gallipoli tours, Troy tours, Gallipoli Campaign,    Allhotelsbooking.com Agency is a local tour operator running Gallipoli & Troy Tours all year round. We also specialized at ANZAC Day Tours.with trouble free
 

  The Company

Acetes Travel Agency (TURSAB A-4488) and Kedi kimya  tic. are registered companies in Turkey.

  Cancellation

Upon cancellations made by Acetes Travel Agency due to foreseen circumstances and     due to matters beyond our control, clients may be entitled to a refund.
Requests made by the client for refund due to late arrival, illness or matters having no connection with Acetes Travel  may not be met.

  All itineraries are subject to change without prior notification
All times are for reference.

1. ACETES  TRAVEL'S RESPONSIBILITIES

ACETES Travel responsibilities only start as of the moment that both parties, Acetes Travel and the customer, have agreed upon the proposed services and prices.

A. Hotel Reservations : (also for Spa, Golf and Winter Sport Resorts)

(a) It is the duty of ACETES Travel to arrange for hotel rooms as per customers request (room type, check-in and check-out dates, accommodation, number of persons staying in the room, facilities requested when available, spa and/or golf resorts) and to confirm - in as long as the requested hotel is available for the requested period - this reservation as such to the customer and to inform the customer when the chosen hotel is not available or does not dispose of the requested services/facilities.

(b) ACETES Travel cannot be held responsible for any discrepancy between the hotel description given in the website and the reality as the hotel descriptions have been reported exactly as given to ACETES Travel by the hotel’s management or as printed in the hotel’s brochure or official hotel guide.

(c) Hotels have the full freedom to :

• Organize animation and/or activities (Live Music, Turkish Nights, open buffet meals...) at their own convenience. Generally these animations are not available in Winter season and Low Summer season (April and October) and completely depending on the number of guests in the hotel;

• Charge fees for any activity proposed such as water sports, beach facilities, special dinners, safes in room or at reception,...

Hence the above services and/or activities and their prices cannot be controlled nor guaranteed by ACETES Travel

B. Transfers Reservations :

(a) It is the duty of ACETES Travel to arrange for the transfers as per customers request (Vehicle according to number of passengers, meeting location, date and time and arrival place) and to confirm this reservation as such to the customer. The maximum number of passengers per vehicle stated in ACETES Travel’s website cannot be overcrowded unless with 1 child under 6.

(b) ACETES Travel cannot be held responsible for facts of third parties nor for traffic (air-sea-road) delays which may occur in cancellation of the transfer or which may create extra charges. Indeed ACETES Turizm will always have the delay confirmed by the concerned transporter (air-sea-road) and allow cancellation of the transfer only after a delay of minimum two hours or non-presence of the customer on the next passengers list, whatsoever the means of transportation.

(c) Nor can ACETES Travel be held responsible when such a delay caused the cancellation or delay of a next service such as missing a connection, cancellation of an overnight in hotel nor for the extra charges resulting from this delay.

C. Ferry Tickets Reservations :

(a) It is the duty of ACETES Travel to arrange for the ferry tickets as per customers requests (harbor of departure and arrival, date and time of sailing, number of passengers) and to confirm these tickets – in as long as the requested departure and arrival harbors have a common ferry line – to the customer.

(b) ACETES Travel cannot be held responsible for the facts of third parties nor for delays or cancellations of the ferry journey (by the company or due to meteorological conditions).

D. Air Tickets :

(a) It is the duty of ACETES Travel to arrange – in as far as seats are available – as per customers request (airport of departure and arrival, dates of flights, number of passengers, seat class) and to confirm these in due time.

(b) ACETES Travel cannot be held responsible for delays or cancellation of flights nor for any refunds or no-show charges – if at all – for which the sole decision holder will be the chosen air carrier and eventually the other concerned third parties.

(c) It is also ACETES Travel’s right to request ID or student cards copies for file when Youth, Student or Senior passengers will enjoy any reduction in this respect

 E. Rent-a-car :

(a) It is the duty of ACETES Travel – as per customer’s request – to confirm (in as far as the car is available) and to arrange that the chosen car type or equivalent category be delivered at the place, date and time given by the customer.

(b) ACETES Travel cannot be held responsible for any discrepancy between the car description and the delivered car. Though it will be ACETES Travel’s duty to make sure that an equivalent car is being delivered. Nor can ACETES Travel be held responsible for car defects.

(c) Traffic fines are completely at charge of the customer as well as charged occurred for reparations not covered by the Full Insurance Package such as windshields and tires.

(d) For car rentals in Greece, the followings are applicable :

- To take the rental car on a ferry, a prior authorization will have to be requested to the agency (this will be handled upon request of the customer by ACETES Travel);
- An extra delivery charge will be accounted for any delivery/drop-off at the Athens airport;
- An extra "Night Delivery" charge will be accounted for delivery/drop-off at any Greek airport between 21:00 and 08:00 hours

 

PRICES

PROCEDURES AND SERVICES

Upon acceptance of the proposed services and prices by ACETES Travel, all reservations will be sent by fax or e-mail to ACETES Travel with all necessary information (as per the proposed reservation forms in Ahsly Travel’s website). ACETES Travel will confirm the service(s) according to the given information within the shortest delay in as far as the confirmation by the third party has been given

• At the latest one week before the actual beginning of the first service, the customer will reconfirm all requested services with ACETES Travel and confirm necessary information to ACETES Travel (flight and/or ferry details, estimated arrival time... not booked via ACETES Travel)

• In case of children reductions, it is the right of ACETES Travel to ask for ID or passport photocopies in order to have proof of children age, especially for air carriers and international ferries.

• In case of transfer, on their arrival at the airport or harbor, customers will recognize ACETES Travel’s representative on the board with the company’s logo and the mention of the customer’s name.
 

MODIFICATIONS AND CANCELLATIONS